Privacy Policy

We may collect information you provide directly to us when you contact us, submit an inquiry, request a quotation, place an order, or otherwise communicate with us. This information may include your name, company or store name, email address, phone number, WhatsApp number, country or region, shipping address, and inquiry or order details.

We may also collect certain technical and usage information automatically when you visit our website, such as your browser type, device information, pages visited, referral source, approximate geographic region, and basic interaction data. This information helps us maintain website performance, improve user experience, understand customer interest, and support our business operations.

We do not intentionally collect more information than is reasonably necessary for legitimate business purposes.

We use the information we collect to respond to your inquiries, provide quotations, process and manage orders, arrange shipping, communicate with you about products and services, and provide customer support.

We may also use information to improve our website, analyze business performance, maintain internal records, prevent fraud or misuse, comply with legal obligations, and protect our lawful business interests.

Where permitted by law, we may use your contact information to follow up on your inquiry or share relevant business information related to our products or services. We do not use your information for unrelated purposes that are inconsistent with this Privacy Policy.

We do not sell your personal information.

We may share your information only when reasonably necessary to operate our business and fulfill our services. For example, we may share relevant data with logistics providers, freight forwarders, shipping carriers, banks, payment service providers, technical service providers, or professional advisers where required to complete a transaction or support our operations.

We may also disclose information if required by applicable law, regulation, legal process, or legitimate governmental request, or where necessary to protect our rights, prevent fraud, enforce our agreements, or address security issues.

Our website may use cookies, session technologies, and similar tools to improve website functionality, remember basic preferences, measure traffic, analyze user behavior, and support website performance.

These tools may help us understand how visitors use our website, which pages are most useful, how inquiries are submitted, and how users interact with our product and contact features.

You can usually control cookies through your browser settings. Disabling cookies may affect certain website functions, but it should not prevent basic browsing or general inquiry use.

If we use analytics or advertising services provided by third parties, those services may operate under their own privacy or cookie policies.

We take reasonable administrative, technical, and organizational measures to protect the information we collect against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, server, transmission method, or storage system can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

You are also responsible for taking reasonable precautions when sharing information with us, especially when sending commercial, payment, or shipping details.

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, managing customer relationships, maintaining business records, fulfilling transactions, resolving disputes, and complying with legal, accounting, or operational requirements.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected. Information related to quotations, orders, shipping, payment verification, and business communications may be retained for a longer period where reasonably necessary for recordkeeping and compliance purposes.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely manage it in accordance with applicable requirements.

Depending on applicable law and your location, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of certain information.

You may also have the right to object to certain processing activities or withdraw consent where processing is based on consent, subject to legal and operational limitations.

If you would like to make a privacy-related request, please contact us using the contact details provided below. We will review reasonable requests and respond in accordance with applicable law and our legitimate business obligations.

Our website may contain links to third-party websites, services, or platforms for convenience or business purposes.

We are not responsible for the content, privacy practices, security, or policies of third-party websites or services that are not controlled by us. Once you leave our website and visit a third-party service, your information may be governed by that party’s own terms and privacy policy.

We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or data handling practices.

When we make updates, we will revise the “Last updated” date shown on this page. The updated version will become effective when posted on the website unless otherwise stated.

We encourage users to review this page periodically to stay informed about how we handle information.

If you have any questions about this Privacy Policy, the way we handle your information, or if you would like to make a privacy-related request, please contact us using the information below:

Business Name: Huanmao Trading

Legal Business Name: 义乌市寰茂贸易商行（个体工商户）

Email: [email protected]

WhatsApp / Phone: +86 189 4646 7058

Website: https://zghello.com

Business Address: 浙江省金华市义乌市江东街道大湖头41幢3单元301室